Company Policy

Product Quality:

Indigo Surgicals maintains a strong commitment to delivering exceptional surgical instruments that not only meet but surpass industry standards. Every product is crafted using premium materials and undergoes rigorous testing before being made available for purchase.

Returns and Refunds:

We understand that there might be instances where customers need to initiate a return or exchange. Hence, we offer a seamless return and refund policy. If, for any reason, you find your purchase unsatisfactory, you have the option to return it within 30 days for a full refund or exchange.

Shipping and Delivery:

Our priority is to ensure fast and reliable shipping for our customers. We aim to dispatch most orders within 24 hours of placement, with delivery typically taking 2-5 business days. For urgent requirements, we also offer expedited shipping options.

Warranty:

All surgical instruments from Indigo Surgicals come with a comprehensive warranty covering any defects in materials and workmanship. Should you encounter any issues with your product, please reach out to us, and we will expedite the resolution process.

Customer Service:

We pride ourselves on providing exceptional customer service. Our experienced team of customer service representatives is readily available to address any questions or concerns you may have. You can also benefit from our online chat support and reach us through our toll-free phone number.

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